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Commonly Asked Questions About Counseling

Welcome to Higher Ground Counseling’s FAQ page! We’re here to answer common questions about our services, approach, and the field of professional counseling. Whether you’re new to counseling or simply want to learn more about what we offer, we hope these answers help clarify how professional counseling can support your mental health journey.

Option 1: Click the "Apply Now" button on our Home page. It will direct you to our portal where you can create an account and fill out our pre-screen application. Once we receive notification that you have completed this, we will reach out to you for scheduling!

Option 2: Fill out the form under the "Contact Us" page, or email intake@hgcounseling.net, where we will, then, direct you to the portal to get started!

Yes! At HG Counseling, we understand the importance of accessibility, which is why we offer virtual professional counseling sessions in addition to in-person appointments. Virtual counseling is a convenient option that allows you to connect with our counseling professionals from the comfort of your home or any private location. With secure, HIPAA-compliant platforms, you can expect the same level of professional support and confidentiality in our virtual sessions.

We take most insurance plans and file claims for you. If you have specific questions, email or call us and we will discuss further.

To cancel an appointment, please call our main line at 423-220-3990 or email intake@hgcounseling.net. We do ask that you give us a 24 hour advanced notice for any cancellations.

Counseling is a branch of psychology that focuses on helping individuals address and resolve personal, emotional, and behavioral challenges. Unlike other areas of psychology that might focus more on severe mental illnesses, professional counseling is typically oriented toward guiding people through life’s challenges, such as relationship issues, career changes, stress, and emotional well-being. At HG Counseling, our counseling services aim to support personal growth, resilience, and positive change.

We offer a variety of professional counseling services tailored to meet individual needs. Our specialties include individual counseling, family counseling, marriage counseling, faith-based counseling, and group counseling. Each of these services is grounded in principles of counseling psychology, combining evidence-based therapeutic methods with compassionate support to help clients work through life’s challenges and find greater mental and emotional balance.

If you’re seeking support for personal growth, improved relationships, or help navigating life transitions, professional counseling may be a great fit for you. Unlike some other fields that focus on diagnosing and treating mental health disorders, counseling emphasizes empowering individuals to develop healthy coping strategies, improve self-awareness, and cultivate resilience. Our experienced counselors at HG Counseling can help you determine the best approach based on your unique situation and goals.

Your first counseling session will involve an initial assessment where your counselor will ask questions to understand your concerns, goals, and background. This session is an opportunity to share what’s on your mind and explore how professional counseling can help you work through challenges and achieve your goals. Your counselor will discuss a customized approach for your therapy and provide guidance on the next steps in your journey. Our priority is to make you feel comfortable and supported every step of the way.

Professional counseling is well-suited to addressing relational issues, whether in family dynamics, friendships, or romantic partnerships. Our counselors are skilled in helping individuals and couples improve communication, resolve conflicts, and rebuild trust. By using techniques grounded in counseling psychology, we guide you toward healthier, more fulfilling relationships. Whether you come to HG Counseling for individual sessions or with a partner or family member, our counselors are here to support relationship growth and healing.

Counseling psychology focuses on providing therapy to address emotional, behavioral, and interpersonal challenges. Unlike psychiatry, which often involves medication management, counseling psychology centers around talk therapy and therapeutic techniques to promote positive change. Our counselors are here to offer guidance and support without prescribing medications, and we’re committed to helping clients build effective coping strategies and find empowerment through therapy.

Ready to Start Your Journey?

If you’re ready to take the first step toward personal growth and well-being, HG Counseling is here to support you. With our comprehensive professional counseling services, we aim to provide a safe, empathetic environment where you can work through challenges, build resilience, and enhance your quality of life. Contact us today to learn more or to schedule your first appointment with one of our dedicated counseling professionals.

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